Verifying Your 1131spot Account
Account verification is how we keep your balance and wallet details safe. It is not a barrier — it is the lock on the door that stops anyone else touching your account. To complete it, we ask for a valid national ID and a selfie taken at the time of submission. These are checked against the wallet name you registered with, so
your DANA, OVO, or GoPay account name must match your ID. Verification is a one-time step. Once approved, your withdrawal path is fully open and you will not need to repeat it. If there is a mismatch, support will contact you directly to resolve it.
- Submit your ID — Upload a clear photo of your national identity document through the verification page inside your account settings.
- Take a live selfie — A real-time selfie is required alongside your ID so we can confirm the document belongs to the person on the account.
- Wallet name check — We cross-check your DANA, OVO, or GoPay registered name against your submitted ID. Matching names clear verification faster.
- Approval confirmed — Once verified, your account is fully unlocked for withdrawals. You receive a confirmation notification through your registered contact.