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Terms Conditions That Govern Your 1131spot Account

Every account on 1131spot operates under these Terms & Conditions — they set out what you can expect from us and what we need from you.

Account holder obligationsDANA, OVO & GoPay payment termsAccess subject to local lawAccount suspension & closure rulesUpdates notified via account

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What These Terms Cover and How They Apply

1131spot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These Terms & Conditions form the full agreement between you and 1131spot whenever you access the platform, whether through a mobile browser or a saved session on desktop. They apply the moment you complete account registration and remain in effect for the entire life of your

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account. Jurisdiction matters here — access to the platform and eligibility to participate depend on local law in your region. We do not extend services where local law does not permit it, and it is your responsibility to confirm your eligibility before opening an account. Payment-related
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terms cover how deposits and withdrawal requests are handled through DANA, OVO, and GoPay. When you submit a deposit through any of these e-wallets, you confirm the funds belong to you and that the wallet is registered in your own name. Withdrawals follow a verification step
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to confirm the receiving wallet matches the account holder's details. Any mismatch between your account name and your wallet name will delay processing until the discrepancy is resolved through our support channel. We may update these terms at any time; continued use of your account after
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an update is published counts as your acceptance of the revised version.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been actioned incorrectly under these rules, reach us directly. Our support team handles account-related term queries including wallet verification disputes, account suspension questions, and requests to review a decision. Players in Bandar Lampung and across Indonesia can use any of the channels below to open a formal query.

Team online

Live Chat

Open the live chat widget from your account dashboard and select 'Terms & Account Rules' as the query type. Available during active support hours.

Email Support

Send a detailed message to our support address with your account ID and the specific clause you are querying. We respond in writing for record-keeping.

Account Help Centre

The Help Centre inside your account covers common terms questions, wallet verification steps, and how to request a formal account review.

HOW WE HANDLE ACCOUNTS

Account Security, Data and Your Rights Under These Terms

These Terms & Conditions are not just a rulebook — they also describe how we handle your account data, what security measures protect your session, and how you can exercise your rights as an account holder. We store only the information needed to run your account and process payments through DANA, OVO, or GoPay. You can request a copy of your account data or ask us to close your account by contacting support in writing.

Account Data Handling We hold your registration details and wallet information only for as long as your account is active or as required by applicable law. No data is sold to third parties.

Session Security Your account session is protected by SSL encryption. If you notice any unauthorised login activity, use the account lock option and contact support immediately via live chat.

Wallet Verification DANA, OVO, and GoPay withdrawals are verified against your registered account name. This step is required by these terms to prevent misdirected payments.

Requesting Changes To update registered details or dispute an account action taken under these terms, submit a written request through the Help Centre or email support with your account ID.

Frequently Asked Questions About These Terms

Real questions about how these Terms & Conditions work in practice — covering account access, payment rules, data rights, and what happens when terms are updated or your account is reviewed.

Yes. Whenever you deposit or withdraw using DANA, OVO, or GoPay, the payment terms within this document apply. Your wallet must be registered in your own name to match your account.

The withdrawal is held until the discrepancy is resolved. Contact support with your account ID and wallet details; the team will guide you through the verification step required.

Access depends entirely on what local law permits in your specific region. We do not override local regulations. Check your eligibility before opening or using an account.

We publish updates directly on this page and may notify you through your account. Continued use of the platform after an update is posted means you accept the revised terms.

Submit a written request through the Help Centre or email support with your account ID. Data requests and account closure are handled under the terms described in the data handling section above.

Using another person's payment wallet, providing false registration details, or attempting to manipulate account activity are all considered breaches. We may suspend or close accounts where a breach is confirmed.

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