Reference

How 1131spot Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and how we protect it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device dataYour rights to access and deleteIndonesia-region data handling
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1131spot How 1131spot Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you have a question about how your data is used, want to request a copy of what we hold, or need to report a concern about your account information, our support team is available to help. Use any of the channels below and reference your account ID so we can locate your records quickly.

Team online

Live Chat

Start a live chat session from the account dashboard. Mention your registered e-wallet — DANA, OVO, or GoPay — so our team can pull up your privacy record without delay.

Email Support

Send a written data request to our support email. Include your account username and the specific data you want to access, correct, or delete, and we will respond in writing.

Account Help Page

The privacy section inside your account settings lets you download a summary of stored data and update your contact preferences without contacting support directly.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Every layer of our account and payment flow is built with data protection in mind. From the moment your DANA or OVO deposit clears to the point your withdrawal is verified, your information moves through encrypted connections. Here is how we handle the four areas that matter most to your privacy.

Encryption and Account Security

All data in transit between your device and our servers uses SSL encryption. Account login requires a one-time verification step so that only you can access your wallet and game history.

Cookie and Device Data

We use session cookies to remember your lobby position and returning-user preferences. You can manage or clear cookies through your browser settings at any time without losing your account.

Data Retention and Deletion

Account records are kept for the period required by applicable regulations. Once that period ends, or if you request deletion and no legal hold applies, we remove your personal data from active systems.

Requesting Changes to Your Data

You can ask us to correct inaccurate details, restrict how we process your data, or receive a portable copy of your account information by contacting support through live chat or email.

Privacy Policy Questions from Our Account Holders

These are the questions we hear most from account holders in Indonesia about how their personal data, e-wallet details, and device information are handled on 1131spot.

We collect your name, contact details, and the e-wallet reference you register — DANA, OVO, or GoPay. We also log device and session data automatically when you access the lobby.

We do not store full wallet credentials. Payment processing runs through each provider's own secure system. We hold only the reference needed to match a transaction to your account.

Contact support via live chat or email, include your account username, and specify you want a data export. We will prepare and send a summary of stored information linked to your account.

Yes. Submit a deletion request through live chat or email. Where no legal retention obligation applies, we will remove your personal data from active records and confirm when it is done.

We do not sell your data for marketing. We share only what is necessary with payment providers like DANA, OVO, and GoPay to process transactions, and with service partners under strict data agreements.

Records are kept for the period required under applicable Indonesian regulations and our audit obligations. After that window closes and no hold applies, data is removed from active systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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